True mastery is being insulted by someone in front of a group of friends while maintaining the clarity of mind that what he’s saying is all a reflection of him and not a reflection of you.

The reason why we only listen to certain people is largely because of the way they speak to us. This explains why people don’t listen to us. It’s not only because they don’t listen, it’s because of the way we speak.

There are a few basics steps we can follow that will help us truly care for other people. It’s a very powerful thing to do for another.

Only if we're thirsty for a resolution or an answer will we find one. This is why, before going into meetings I ask myself, "What is my objective? What outcome am I seeing?"